For Etsy + Shopify support queues

Answer repeat questions without sounding scripted.

ReplyLoop turns shipping, return, and custom-order questions into ready-to-send drafts using your actual shop policies and voice notes. Solo sellers get a usable reply in one pass instead of rewriting the same answer all afternoon.

<10s first draft from paste to reply
Policy-aware shipping, returns, rush, custom work
Human flags spot refund-risk or exception cases
Paste the real message.

Drop in a WISMO, custom-order request, or return question exactly as the buyer wrote it.

Pull from your policy notes.

Shipping windows, custom-work boundaries, and return rules stay consistent across drafts.

Escalate the exceptions.

ReplyLoop marks messages that should get a human decision before you send anything back.

Simple packaging

$19/month per shop

Free tier includes a small monthly draft limit. Paid plan unlocks more drafted replies, saved history, and quicker queue cleanup.

Open pricing